Unibet Privacy Policy — Your Data, Our Responsibility

Types of Data Collected

When you register on the unibet platform, we collect your name, email address, date of birth, phone number, and Bangladesh address. This information is essential for account verification, identity confirmation, and secure login. We also verify your age to ensure the service is used by adults only.

For payment information, we maintain records of transactions made via bKash, Nagad, Rocket, or bank transfer. Details including the date, amount, and method of each BDT transaction are stored securely. Full card numbers and mobile banking PINs are never stored on our servers.

We automatically collect technical information from your device and browser, including IP address, browser type, operating system, screen resolution, and session duration. This data is used to maintain platform security and detect fraudulent activity. For mobile devices, device ID and carrier information may also be collected.

Purpose of Data Use

We use your data primarily to provide services, manage your account, and process transactions. Your data also helps us personalise your betting and gaming experience on unibet and show you relevant promotions — all based on your preferences and usage patterns.

Your data is analysed to prevent fraud and keep your account secure. If a suspicious login or unusual transaction is detected, we alert you immediately. These safeguards play a vital role in protecting the financial and personal information of users in Bangladesh.

We also use your information to manage customer service. Our support team may access your account details to properly resolve any complaints or queries you raise. We also retain certain data to comply with applicable Bangladeshi laws and regulatory requirements.

• Account Verification & Secure Login
• BDT Transaction Processing & Record Keeping
• Displaying Relevant Promotions & Offers
• Fraud Detection & Prevention
• Customer Support & Issue Resolution
• Fulfilling Legal Obligations

Cookies & Tracking Technologies

We use cookies and similar tracking technologies on the unibet website and app. Cookies are small data files stored in your browser or on your device that help improve your browsing experience — without them, we wouldn't be able to remember your login session or save your language preference.

We use three main types of cookies: essential cookies (required for site functionality), functional cookies (to remember your preferences), and analytics cookies (to understand how the site is used). Essential cookies cannot be disabled as they are critical to the platform's core operations. However, you can manage analytics and marketing cookies through your browser settings.

We use Google Analytics and similar services to monitor overall user behaviour on our platform. This data is fully anonymised and cannot be used to identify any individual. If you want to opt out of tracking entirely, enable "Do Not Track" in your browser — we honour that signal.

Data Storage & Security

Unibet uses industry-standard encryption to protect your data. All sensitive information stored on our servers is secured with AES-256 encryption, and all data transmitted between the website and app is encrypted via SSL/TLS protocols.

We follow a responsible data retention policy. Information for active accounts is retained for as long as the account remains active. After an account is closed or becomes inactive, data required by legal obligations may be retained for up to five years, after which it is permanently deleted.

Our security team conducts regular system audits and addresses any potential vulnerabilities promptly. In the event of a data breach, we commit to notifying affected users within 72 hours. Staff access to data is strictly controlled, and only authorised personnel can view specific information.

Sharing Information with Third Parties

Unibet never sells or rents your personal data. However, limited information may be shared with trusted third parties to operate specific services. These partners operate under strict confidentiality agreements and may not use your data beyond what is agreed.

For payment processing, relevant transaction data is shared with bKash, Nagad, or banking institutions as required. Identity verification providers may receive limited information to assist with the KYC process. All such partners operate in compliance with Bangladesh and international data protection standards.

Where legally required — such as by court order or regulatory request — we may be obliged to disclose certain information. In such cases, we share only the minimum necessary data and, where possible, will attempt to notify you in advance. Your data is never shared with third parties for advertising or marketing purposes.

Your Rights

Every unibet user has clear rights over their own data. You can view the information stored in your account at any time, and request a full copy whenever you wish. To uphold this right of access, we commit to responding within 30 days.

You also have the right to correct any inaccuracies in your data. You can update your name, address, or contact details directly from your account settings. For more complex corrections, contact our support team and we'll assist you promptly.

Under the right to erasure ("right to be forgotten"), you may request that your data be deleted when closing your account. However, certain information may need to be retained for a specified period due to legal obligations. You may also request that processing of your data be restricted for specific purposes, and we will give such requests due consideration.

Policy Updates & Contact

Unibet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification. Continued use of the platform after such changes will be considered acceptance of the updated policy.

The date of each update will be noted at the bottom of this page so you can easily see when changes were made. We also keep archived copies of previous policies, available on request. We recommend checking this page regularly to stay up to date with our latest policy.

For any questions, complaints, or data-related requests regarding this Privacy Policy, please reach out to our data protection team. We typically respond within 5–7 business days. Your concerns matter to us, and we are committed to addressing them with full transparency.

Last Updated: January 2026