Unibet Responsible Gaming — Our Commitment to Safe & Healthy Entertainment
Unibet believes entertainment should always be enjoyable and in control. We are committed to protecting players in Bangladesh — our platform ensures you always have a safe environment to play in.
18+ Only
Unibet is for adults only. Access by minors is strictly prohibited.
Our Commitment to Responsible Gaming
Unibet has always believed that betting and gaming should be an enjoyable activity — not a source of stress or financial hardship. We place the mental and financial wellbeing of every player in Bangladesh at the top of our priorities. Our responsible gaming policy is built to help every user understand their own limits and play in a controlled way. On the unibet platform, we use advanced technology and human support to identify at-risk behaviour and provide players with timely assistance. Our goal is to create a healthy gaming environment where fun always goes hand in hand with responsibility.
We follow international responsible gaming standards, and our features are designed with the local context of Bangladesh in mind. Every new member is informed about our responsible gaming policy at the point of registration, so they're aware from the very start. unibet believes that informed players are the best players.
Warning Signs of Problematic Behaviour
If you notice these signs, seek help right away
Experiencing Financial Pressure
If betting is making it hard to cover daily expenses, forcing you to borrow money, or causing you to hide funds from your family, these are serious warning signs. Financial problems can escalate quickly, and without timely action, the situation can become very difficult to manage.
Excessive Time Spent
If you're spending more time gaming than you planned, cutting into time for family or work, or finding it hard to focus on anything other than gaming, these are reasons for concern. Losing track of time is often the first sign that something is wrong.
Emotional Distress
Feeling angry, anxious, or upset after a loss — and being driven to bet more to recover it — is a warning sign worth taking seriously. If gaming has become a source of stress rather than enjoyment, it is time to take a break.
Relationship Strain
If gaming is causing problems in your relationships with family, friends, or colleagues — or if loved ones have expressed concern — take it seriously. Maintaining those connections matters far more than any game.
Chasing Losses
Repeatedly increasing your bets to chase losses creates a dangerous cycle that becomes harder and harder to break. If you notice this pattern in yourself, take a break immediately and make use of unibet's support tools.
Hiding Gaming Activity
Hiding your gaming habits from family or friends is a sign that something deeper may be developing. Being open and seeking support is always the right step.
Tips for Setting Time & Budget Limits
Practical Steps for Responsible Gaming
Budget Planning
Set a fixed budget for betting each week or month and stick to it strictly. This budget should be a small portion of your total income — an amount you can afford to lose without it affecting your daily life. Never bet with money set aside for essentials like rent, food, or your children's education. Planning your budget in advance significantly reduces the risk of overspending on impulse. unibet also offers deposit limit tools on the platform to help you stay within your budget.
Time Management
Set a fixed daily time limit for gaming and make it a habit to stop when that time is up. Using a timer on your phone or device makes it easy to keep track. Make sure you're leaving enough time for family, friends, and work — treat gaming as a leisure activity, not a priority. It's best to avoid gaming late at night or when you're tired, as your judgment and decision-making are weaker then. Taking regular breaks keeps you refreshed and helps prevent gaming from becoming an addiction.
Expert Advice
Before you start playing, decide how much you're willing to lose and stop when you reach that amount. Even when you're winning, avoid the temptation to keep betting more. Remember — it's not realistic to expect a regular income from gaming. Think of unibet as a source of entertainment, not a source of income.
Self-Control Features
Unibet puts you in full control of your play
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, which helps protect you from making impulsive decisions.
Session Time Limit
Set a maximum duration for each gaming session. Once your time is up, our system will automatically alert you and give you the option to end the session. This is a highly effective way to prevent spending more time than you intended.
Cooling-Off Break
If you feel like you need a break, you can temporarily suspend your account for anywhere from 24 hours to several weeks. During a Cooling-off period, placing bets or making deposits will not be possible. This break gives you the chance to come back with a clear head.
Self-exclusion
In serious situations, you can opt for long-term self-exclusion, which can last from a minimum of six months up to permanently. During self-exclusion, your account will be completely deactivated and opening a new account is prohibited. This is the strongest protective measure available.
Protection of Minors
Unibet strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and if there is any doubt, we will verify identity documents.
Important Information for Parents
If you have children or teenagers at home, use a password or PIN on your devices to prevent them from accessing your account. Installing parental control software on your devices is an effective step to block underage users from accessing gaming sites. Have open conversations with your children about responsible online behaviour and make them aware of the risks of online gaming. If you suspect a minor is using a unibet account, contact us immediately. We will act quickly to close the account and conduct a full investigation if necessary.
- Mandatory Age Verification at Registration
- Document Verification for Suspicious Accounts
- Swift Action on Parental Complaints
- Permanent Account Closure Upon Detection of a Minor
Professional Help & Resources
You Are Not Alone — Help Is Always Available
How to Get Support
If you feel that gaming is having a negative impact on your life, reaching out for help is not a sign of weakness — it takes courage. Contact unibet's customer support team and we will point you toward the right resources. Professional counsellors are specially trained and will listen to you in complete confidence. Remember, gaming addiction is a health issue that can be treated, and many people have recovered with the right support. Talk to your family and friends — the support of loved ones is the most powerful tool on the path to recovery.
Support Organization Information
In Bangladesh, several professional organizations offer support for mental health and addiction issues. The National Institute of Mental Health (NIMH), the psychiatry department at Dhaka Medical College Hospital, and local counselling centres are all available to help. You can seek advice online or in person from organizations such as Kaan Pete Roi, Moner Bondhu, or similar services. If a family member appears to be struggling with addiction, professional family therapy is also an effective option. unibet is committed to responsible gaming and encourages anyone who needs it to seek professional support.
unibet Support Team
Our dedicated team is available 24/7. We can help you set account limits, activate a Cooling-off period, or enable self-exclusion directly. We speak Bengali, and everything you share with us is kept completely confidential.
Responsible Gaming — Frequently Asked Questions
Find answers to the questions on your mind right here
Yes, you can activate a Cooling-off period or self-exclusion directly from your account settings on the unibet platform. Cooling-off is available for a minimum of 24 hours, while self-exclusion applies for a minimum of six months. Once activated, placing bets or making deposits will not be possible, and it takes effect immediately. If you have any trouble doing this through your settings, contact our support team and they will act promptly. Your protection is our highest priority.
Yes, requests to lower your deposit limit take effect immediately. However, increasing your limit is subject to a waiting period — typically 7 days — which protects you from making impulsive decisions in the heat of the moment. This system is designed in line with international responsible gaming standards. You can set daily, weekly, and monthly limits all at once, giving you the highest level of control.
Any withdrawable balance in your account at the time of self-exclusion will be returned through a set process. During this period, no new deposits or bets are permitted and promotional bonuses will not be available. For more details on balance refunds, please contact our support team — we are ready to assist you every step of the way.
If you believe a family member is struggling with a gaming addiction, the first step is to speak with them compassionately — offer help rather than blame. If you contact unibet's support team, we can guide family members as well. Professional family counselling is highly effective in these situations and is available in Bangladesh. Family support is the greatest strength on the road to recovery — face this challenge together. If needed, you can show them the support information on this page or encourage them to reach out to us directly.
Start Responsible Gaming Today
At unibet, the safety and happiness of every player is our measure of success. We want you to play in a healthy, enjoyable, and controlled way. Make use of our responsible gaming features and turn gaming into a genuinely entertaining experience. Whenever you need help, visit our FAQ page or reach out for direct support — we're always here for you.